Terms and Conditions

Included in the Basic Bookkeeping Package:

Every month we will categorize all business-related income and expense transactions and issue you a monthly financial statement consisting of a Balance Sheet and a P&L (Profit and Loss). These cash-basis accounting reports will help you understand your business past to make decisions on your business future. They are required in order to do any tax planning or to fund your business with mid-year loans. Unlimited email and text support are also included. 

Not included in the Basic Bookkeeping package:

Anything above and beyond cash-basis tracking of income and expense items for the month is not included in the monthly price. However, additional services are available as an add-on to your Basic Bookkeeping Package. These add-ons include accrual basis accounting, detailed financials showing class tracking or job profitability, invoicing, bill payment, payroll, sales tax filing, tax planning and preparation and legal help. Monthly strategy sessions are also available for an additional fee. 

Statement on Contracts and Letter of Engagement:

No contract is required. Payment is required on a monthly basis, through ACH or another agreed upon method. However, there are no partial month refunds. An engagement letter is required and will be sent to all new clients.

Information we will need from you:

Our bookkeeping team will need access to your business bank and credit card accounts in order to efficiently complete your monthly financials. Many banks allow for accountant (read-only) access to bank accounts. This access helps us be both affordable and efficient. As we get everything up and running, we will be in more frequent contact to make sure we are categorizing things appropriately. 

Keeping in touch:

We pride ourselves in being very responsive to our client’s inquiries. Our standard response time (outside of weekends and holidays) is 24 hours. Due to the flexible nature of bookkeeping, many team members will be working outside of normal business hours, but we try to schedule phone calls and meetings within the standard work week.

Note on QuickBooks Online:

Our strong preference is to use QuickBooks Online with the Basic Bookkeeping Package. Ideally the Simple Start, Essentials, Plus, or Advanced versions.  QB Self Employed is not optimized for accountant use. If you have a current subscription, you are ahead of the game. No need to get another subscription. If you do not currently have a subscription we can help you arrange for the QBO that will work best for your needs. We can offer a 50% discount to our new clients for 12 months. This is the best discount you can get with QuickBooks Online. 

Basic Bookkeeping does require the use of your own QBO subscription as noted above. You own the license to that and will retain access to the program upon termination of our working relationship. 

Payroll Setup and Support is provided through our payroll partners. All payroll submission, tax payments and tax report filings (including year-end reports and W2s) are included in one low monthly fee. The fee varies depending on how many employees your company hires. Our third-party payroll experts take on full responsibility for all timely and accurate tax payments and filings. Our payroll experts can even assist you with HR functions and retirement plans for yourself, partners and employees. Any payroll service will require an additional engagement letter with our payroll partners. 

Sales Tax Filings may be a helpful item to offload. We would be happy to assist with monthly, quarterly or annual filing of your business sales tax returns. You are required to submit the information necessary for us to compile totals and submit online to the various state departments of revenue. We do expect the information to be sent to our team no later than 5 business days before the due date of the return to allow for adequate time to compile and file. 

Class Tracking is available if you are looking into more detailed financial statements. This can be helpful if you are wanting to track profitability of certain jobs, customers or large product lines. It is also a requirement for real estate investors who have rental properties and plan to “flip” homes for resale. In order for class tracking reports to be helpful to you, we will need to work out a process to communicate details on each transaction so that we know how to track the various classes, properties or departments. We have several different methods to choose from and we can plan based on what works best for you. 

AR and AP management are tasks that can be very time consuming and we would love to streamline those processes for you. Keeping track of customer and vendor balances, sending out invoices, processing customer and vendor payments and updating customer and vendor records are some of the items we can do for you. This requires more communication throughout the month and may require additional software subscription costs as well. 

Clean-up/Catch-up Work is something that most of our new clients will need. You will be required to add this service on for any months that a tax return has not been completed. We give a one-time discount to our new customers for this back work. We are also happy to provide this discount on past years where you think the tax return and/or financials were inaccurate. 

We reserve the right to make changes and additions to the terms and conditions at any time.